Contact us

Contact the Radio Spectrum Management (RSM) team if you have feedback for us, or if you want to make a general enquiry or report non-compliance.

On this page

By phone

In New Zealand, call us on 0508 RSM INFO (0508 776 463)

From overseas, call +64 3 962 2603

Calling us is free within New Zealand. We’re available:

  • 8.30am to 5pm, Monday to Thursday
  • 9am to 5pm, Friday.

We’re closed on public holidays.

NZ public holidays(external link)

If English isn’t your first language, ask for Language Line and the language you speak when you call. We’ll get a translator to join the conversation to help you talk to us. Translators are available for more than 40 different languages.

Language Line(external link)

If you’re deaf or hearing impaired, you can use the Video Relay Service to get in touch with us.

Video Relay Service(external link)

You can also call us on Skype — our name is NewZealandRadioSpectrum.

By email/online

You can contact us by email on info@rsm.govt.nz or by using our Ask us a question online form. We’ll do our best to get back to you within 2 working days.

By post

If you’re sending us something by mail, make sure you address it to the relevant part of the RSM team — for example, Licensing, Compliance, or the Registrar.

Our postal address is:

PO Box 2847
Wellington 6140.

Our street address is:

15 Stout Street
Wellington 6011.

By fax

Our fax number is +64 4 978 3162.

Report non-compliance

Use our online form to report any compliance problems we should know about.

Complete a non-compliance report

Media enquiries

For media enquiries, call the Ministry of Business Innovation and Employment (MBIE) media line on 027 442 2141, or email media@mbie.govt.nz.

Feedback

We welcome your opinion. If you have a moment, please complete our Feedback form.