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Search clients in the RRF
A step-by-step guide for searching for clients in the Register of Radio Frequencies (RRF).
When searching for a client in the RRF, note the following criteria.
| If... | Then... |
|---|---|
|
Your search does not return a result |
Broaden or lessen your search criteria by following the points below |
|
A person does not return a result |
Ensure to search both the first and last name of that person. |
What you need to be aware of when searching for a client in the RRF
- A minimum of three characters must be specified
- People and organisations have
- unfamiliar names such as Zhang Li Chi, OR
- names are spelt differently, such as Stuart, Stewart, Stuert, or McKenzie, MacKenzie, or McNabb, McNab, MacNab,
- abbreviated names such as Dept instead of Department, or NZ instead of New Zealand
- Misspelt names.
- Alphanumeric names such as 4RF.
- Hyphenated names, such as Cooke-Willis.
- Multiple client numbers for organisations such as Telecom, and Vodafone.
- Organisation name changes and buy-outs, such as Fonterra used to be the NZ Dairy Board, and Fonterra bought out Mainland and Tip Top.
- An Organisation name may differ to the Billing name
Tip
A new client must be a legal entity. The RSM publication Legal entities for the purposes of the Radiocommunications Act 1989 (PIB 47) explains the legal entity status.
Step-by-step guide
Follow the steps below to search for a client in the Register.
Step 1
Go to the RRF by clicking on the Register of Radio Frequencies (RRF)(external link) link on the RSM homepage.
Tip
- You do not need to Logon to search the register.
Step 2
From the Search the Register option click Search Clients.
Step 3
You have an option to either:
- search by client name
- search by client number
The following example is searching by client name:
- Click the arrow next to Organisation Name and choose an option. (Tip: Contains provides greater search options)
- Type the first three or four letters of the name.
- Click Search or Enter from the keyboard.
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Step 4
A list of records displays your search results.
- Click a column heading to sort by that column (except Residential/Physical Address)
- Click the client number to view client details or
- Click Next to see the next page of results
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Tip
-
If a client has multiple client numbers then choose carefully.
Step 5
The Maintain Client Details screen displays the client result.
Click the link to view the client’s address and contact details.
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Step 6
Click any link highlighted to view further details of client addresses and contacts.
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Click Back twice to return to the Client Search results screen.