Cancel a radio licence

You can cancel your own radio licence anytime in the Register of Radio Frequencies (RRF).

On this page

Cancelling your licence

If possible, it's best to cancel unwanted licences before renewal, so that you don't pay for them.

Warning: When a licence is cancelled it cannot be reactivated. If you cancel a licence in error you will need to Find an ARC or ARE to re-engineer and certify a new licence for you.

To cancel your radio licence, choose one of the following options:

Cancel a radio licence if fees are paid up

  1. Logon to the RRF(external link)
  2. Select Manage Licences > Cancel Radio Licences from the main menu.
  3. Select [Search] to view all your radio licences, or enter the individual radio licence number and then select [Search].
  4. To check you are cancelling the correct licence, select the Licence Number hyperlink. This will take you to a new screen to view your licence. Select [Back] to continue with your cancellation.
  5. Tick the Cancel checkbox.
  6. Select [Continue]. A summary of the licences you have selected is displayed. If these aren't correct select [Back] to review your selection.
  7. Select [Cancel Licences] to process the cancellation. A message will display when successfully processed.
  8. An email notifying cancellation will be sent to the email address on your client record.

Cancel a radio licence if your fees are due

You can cancel the radio licences you don't want during the renewal process. You can then continue to pay the licences you want keep.

  1. Logon to the RRF(external link)
  2. Select either:
    • Manage Licences > Pay Annual Licence Fees (Renewals) from the main menu, or
    • Pay Annual Licence Fees icon on the home screen.
      Both actions take you to the Licence Renewal Search screen, which displays a list of your licences due for renewal.
  3. Tick the Cancel checkbox of the licences you want to cancel.
  4. Select [Continue]. A summary of the licences you have selected is displayed. If these aren't correct select [Back] to review your selection.
  5. Select [Cancel Licences] to process the cancellation. A message will display when successfully processed.
  6. An email notifying cancellation will be sent to the email address on your client record. A credit note will be emailed to you if you cancel a licence that is already invoiced for renewal.
  7. The cancelled licences have been removed from your renewal.
  8. You can now pay for the licences you want to keep.

Cancelling a spectrum licence

If you have a spectrum licence to cancel, you’ll have to do this separately.

Cancel a spectrum licence