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Technical support

If your web page is not displaying correctly, or you are unable to use our online services, the information available in this section will help you.

Optimum software and site settings

If you are having trouble navigating or viewing our website, find out how to optimise your online experience by downloading the appropriate software such as Adobe Acrobat Reader, Adobe Flash Player, and more.

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The page is not displaying correctly

Is your page not displaying correctly? Are you receiving a "page cannot be displayed" message? It may be that you need to clear your cache/temporary internet files.

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How to make the website text bigger

Are you having difficulty reading our website due to the text or font size? These instructions will help you increase the text size for a range of different browsers.

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Unable to view documents on the website?

Are you unable to view documents on our website? If you have clicked on a document and nothing appears, it may be that you have a pop-up blocker installed on your PC. Here are a few of the most common pop-up blockers we have encountered and instructions on how to enable and disable pop-up blockers.

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Installing PDF viewer software

How to download and install the Adobe Acrobat Reader to view PDF's.

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ZIP file information

How to download and extract ZIP files on this website.

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What is RSS?

RSS allows you to keep up to date with news from this website.

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What is Skype?

You can call us for free on Skype. Learn about Skype and how to use it.

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Last updated 8 December 2014