Contact us
Ask us a question
If you cannot find what you are looking for on our website then ask us a question by submitting an online form. We will endeavour to ring you back with a response within four working hours, 8.30am - 5.00pm Monday to Thursday, and 9am – 5pm Friday (except public holidays).
General enquiries
Our Business Service Centre is the first point of contact for all general enquiries. We are open for your calls 8.30am - 5pm Monday to Thursday, and 9am – 5pm Friday (except public holidays).
Phone
- Freephone (NZ only): 0508 RSM INFO (0508 776 463)
- International: +64 3 962 2603
Call us now for FREE on Skype! Learn more about Skype.
Fax
Fax us on +64 4 978 3162
You may email us at info@rsm.govt.nz
Media enquiries
For media queries please call the Ministry of Business Innovation and Employment (MBIE) media line on 027 442 2141 or email media@mbie.govt.nz.
Language line
Language line is a telephone interpreting service for Radio Spectrum Management (RSM) clients who speak little or no English. This is a free service to interact with RSM staff while simultaneously talking with an interpreter. Over 40 different languages are available.
To use this service simply freephone 0508 RSM INFO (0508 776 463) or for overseas callers +64 3 962 2603 and request Language line.
Our addresses
Please ensure all mail is clearly addressed to the relevant section of our business (e.g. Licensing; Compliance; Registrar of Radio Frequencies).
Postal address
PO Box 2847
Wellington 6140
Office location
15 Stout Street
Wellington 6011
Address for service
It is recommended that instruments for registration be sent by courier and addressed to:
The Registrar of Radio Frequencies
Ministry of Business, Innovation and Employment
15 Stout Street
Wellington 6011
To contact the Registrar by email rsmlicensing@mbie.govt.nz.
