Document Actions
View or Change your SMART user logon details
Overview
You can update your logon details at any time.
Fields that you may update are:
Password
Your first name
Your last name
The expiry date of your password
Your secret question
Step by step guide
Follow these easy steps to help you change your logon details in SMART.
Step 1
Access SMART and then click [Logon] from the menu bar.
![[image] access the logon screen to smart. [image] access the logon screen to smart.](http://www.rsm.govt.nz/cms/image-library/images_resource_library/smart-user-guides-images/maintain-your-client-details/forgot-your-password/Step1-Access-SMART.jpg)
Step 2
Enter your User Name and Password and then click the [Logon] button below your username.
![[image] the logon screen in smart. [image] the logon screen in smart.](http://www.rsm.govt.nz/cms/image-library/images_resource_library/smart-user-guides-images/maintain-your-client-details/forgot-your-password/logon-last-step.jpg)
Step 3
Your personal homepage opens.
Click Logon Details and then select Change your Logon Details.
![[image] menu for change your logon details. [image] menu for change your logon details.](http://www.rsm.govt.nz/cms/image-library/images_resource_library/smart-user-guides-images/maintain-your-client-details/change-your-logon-details/Step-3-Your-personal-homepage-opens.jpg)
Step 4
The Logon Details screen opens.
You now have the ability to update any field that is editable.
Click [Save] when finished.
Note
Passwords are case sensitive. They must be a combination of letters and numbers and at least 7 characters long.
The “Secret Question” and answer are used if you forgot your password.
“Medsec email” means your email address.
Tip
The fields marked with an orange asterisk are mandatory to complete
The information that is in the First Name and Last Name fields is displayed when you logon to SMART e.g. “Welcome Generic Company" (as shown above).
You can update this information to identify this specific logon. For example – Update Last Name to be “Company (Bob Smith)”. Your screen will now show “Welcome Generic Company (Bob Smith)”.
![[image] update your logon details in smart. [image] update your logon details in smart.](http://www.rsm.govt.nz/cms/image-library/images_resource_library/smart-user-guides-images/maintain-your-client-details/change-your-logon-details/Step-4-The-Logon-details-screen-opens..jpg)
