Frequency changes

Changes to digital television frequencies affecting Freeview|HD® viewers: Changes to digital television frequencies affecting Freeview|HD_® viewers

The broadcast frequencies for Freeview|HD_® television channels are changing in seven regions in New Zealand. We are making these changes to make sure that we’re using our radio spectrum as efficiently as possible and to release spectrum for new uses.

The frequencies in the Manawatu are changing on 13 March 2012.
In 2012, Tauranga, Waikato, Wellington, and Canterbury will also all see changes. For more information, please see our timetable.
These changes will mean that affected viewers will need to tune their televisions or set-top boxes.
The changes do not affect viewers using Sky, Freeview satellite or those not yet watching digital television – only those using Freeview|HD_®.

What will I need to do?: What will I need to do?

If you are a Freeview|HD_® viewer in an affected region, on the morning of the change you will need to “retune” your set-top box or television. This can be done through the onscreen menu using your remote control. You will be prompted by an on-screen message the week before the changes are made. You will also be sent a pamphlet telling you when the changes will be made, and how you can retune your TV or set-top box.
Please click here for simple retuning guides.

If you manage a building or complex providing Freeview|HD_® to apartments or a retirement village where residents share a common aerial, you should talk to your installer or technician before the changes in your area occur. See: Information for managers of complexes with shared TV aerials.

Changes to digital television frequencies affecting Freeview|HD® viewers